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Can you talk to your Gateway?

You need to know what the IP address of your gateway is before you can test to see if you can talk to it. Once you know the IP address, see if you can ping the gateway:

bash$ ping 1.2.3.1 -c 3
PING 1.2.3.1 (1.2.3.1) from 1.2.3.4 : 56(84) bytes of data.
Warning: time of day goes back, taking countermeasures.
64 bytes from 1.2.3.1: icmp_seq=0 ttl=255 time=5.691 msec
64 bytes from 1.2.3.1: icmp_seq=1 ttl=255 time=493 usec
64 bytes from 1.2.3.1: icmp_seq=2 ttl=255 time=487 usec

--- 1.2.3.1 ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
round-trip min/avg/max/mdev = 0.487/2.223/5.691/2.452 ms

If your gateway was 1.2.3.1 and you got results like the results above then that means that everything is working right. If you cannot ping the gateway you will get results that look a little bit like this.

bash$ ping 1.2.3.1 -c 3
PING 1.2.3.1 (1.2.3.1) from 1.2.3.4 : 56(84) bytes of data.
From 1.2.3.4: Destination Host Unreachable
From 1.2.3.4: Destination Host Unreachable
From 1.2.3.4: Destination Host Unreachable

--- 1.2.3.1 ping statistics ---
3 packets transmitted, 0 packets received, +3 errors, 100% packet loss

If the gateway is unreachable you need see if other computers on the same network can talk to the gateway. If they can talk to the gateway, but you cannot, see if you can talk to them. It is possible that you are not on the same network, or that your netmask is not the same as theirs. Everyone on the network should have the same network mask.


next up previous contents index
Next: Can you talk to Up: Trouble-shooting a Network Computer Previous: Do you have an   Contents   Index
Joseph Colton 2002-09-24